Welcome to Ankk Vigyann

Our Refund Policy

Refund Policy

Your satisfaction is our priority. Please review our refund policy carefully.

1. General Refund Information

AnkkVigyann generally does not offer refunds for consultations once they have been ordered and processed by an astrologer, especially if you've provided incorrect information or if a technical issue occurred during a previously scheduled session. Refunds are usually only considered in cases of cancellations made by AnkkVigyann, technical issues on their end, or if the consultant was unresponsive or inappropriate.

No refund shall be processed once the Order has been placed and executed. However, if the User intends to reschedule a successfully placed order before execution, the User is required to contact the customer care team 24 hrs before the scheduled appointment for rescheduling as per earliest availability.

2. When Refunds May Be Considered

  • AnkkVigyann-Initiated Cancellations: If AnkkVigyann cancels your order due to service unavailability, pricing errors, or other issues on their platform.
  • Technical Issues on AnkkVigyann's End: If there was a significant technical delay, glitch, or poor network quality originating from their platform that affected the consultation.
  • Consultant Inappropriateness: Refunds may be considered if the consultant was unable to respond fluently in their listed language, took an unreasonably long time to respond, or provided an irrelevant or inappropriate response.

3. When Refunds Are Not Provided

  • Order Already Processed: No refunds are given once an order for a report or consultation has been placed and reached the "processing" stage (assigned to an astrologer).
  • User Error: Incorrect information provided by the user does not make them eligible for a refund.
  • Technical Glitches on User's End: Any technical difficulties on the user's side, such as a weak signal during a call, are not grounds for a refund.
  • Non-Genuine Concerns: The service is not intended to replace medical, emotional, or philosophical treatment, and refunds won't be issued for these reasons.

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